1. Introduction

Welcome to Deexon (“Company”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By visiting or purchasing from Deexon, you agree to these Terms.

2. Contact Details

• Phone: +8801779914346
• Email: support@deexon.com

3. Eligibility & Account

• You must be legally capable of entering into a binding contract.
• Provide accurate registration details and keep them up to date.
• You are responsible for safeguarding your credentials and all activities under your account.

4. Orders & Acceptance

• All orders are subject to availability and our acceptance.
• We may cancel/refuse orders for reasons including stock issues, pricing errors, suspected fraud, or compliance requirements.
• Order acceptance occurs when we confirm your order (on-screen or via email/SMS).

5. Pricing, Taxes & Payment

• Prices are shown in local currency unless otherwise stated and may change before acceptance.
• Applicable taxes, duties, fees and shipping are shown at checkout where possible; additional import fees (if any) are your responsibility.
• By submitting payment, you confirm authorization to use the selected method.

6. Shipping & Delivery

• Estimated delivery windows are for convenience and are not guaranteed.
• Risk of loss passes upon delivery to the address you provide; please ensure correct address/contact details.
• We may split shipments to expedite available items.

7. Cancellations, Returns & Refunds

• Cancellation may be possible before processing/shipping.
• Returns/refunds follow our published Refund & Return Policy (conditions, timelines, exclusions apply).
• Refunds, where applicable, are issued to the original payment method after inspection/approval.

8. Product Information & Availability

• We strive for accuracy in images/descriptions; minor variations (e.g., color due to displays) may occur.
• We may discontinue or replace products at our discretion.

9. Promotions, Coupons & Gift Cards

• Promotions/codes may carry specific terms (validity, usage limits, exclusions). Unless stated, promotions cannot be combined.
• Gift cards/store credits (if offered) are non-refundable and redeemable as described.

10. User Conduct

• Do not misuse the Site (e.g., malware, scraping, unauthorized access, fraudulent activity).
• We may suspend or terminate access for violations of these Terms or applicable law.

11. Intellectual Property

• All Site content (designs, text, graphics, logos, images, software) is owned by or licensed to Deexon.
• You may not copy, reproduce, modify, distribute, or create derivative works without prior written consent.

12. Third-Party Services & Links

We may integrate third-party services (payments, couriers, analytics) and link to third-party sites. We do not control and are not responsible for their content or practices.

13. Warranty Disclaimer

Except as required by law, the Services and products are provided “as is” and “as available”. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

14. Limitation of Liability

To the maximum extent permitted by law, Deexon is not liable for indirect, incidental, special, consequential or punitive damages, or loss of profits, revenue, data, or goodwill. Our total liability shall not exceed the amount you paid for the product(s) giving rise to the claim.

15. Indemnity

You agree to indemnify and hold harmless Deexon, its affiliates, officers, employees, and agents from claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of your breach of these Terms or misuse of the Services.

16. Privacy & Cookies

Your use of the Services is also governed by our Privacy Policy and Cookies Policy, as published on the Site.

17. Changes to the Terms

We may update these Terms from time to time. The “Last updated” date above indicates the latest revision. Continued use after changes are posted constitutes acceptance.

18. Governing Law & Dispute Resolution

• These Terms are governed by the laws of the People’s Republic of Bangladesh.
• Disputes should first be addressed through good-faith negotiations; failing which, the courts in Bangladesh shall have exclusive jurisdiction.

19. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms, together with policies referenced herein, constitute the entire agreement between you and Deexon regarding the Services.