1. Introduction

At Deexon (“we”, “our”, “us”), we respect your privacy. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have when you browse or purchase from our e-commerce website and related services (the “Services”).

2. Data Controller & Contact

Deexon is the data controller for personal data processed via the Services.

• Phone: +8801779914346
• Email: support@deexon.com

3. Data We Collect

• Identity & Contact: name, email, phone number, shipping/billing address.
• Order & Payment: items purchased, order history, payment details (processed by our payment providers; we do not store full card data).
• Account: username, hashed password, preferences, saved addresses.
• Technical: IP address, device/browser info, cookies, pages viewed, referral URLs.
• Communications: messages you send us and support interactions.

4. How We Use Your Data

• Process orders, payments, delivery, and support.
• Create/manage your account and authenticate login.
• Send transactional updates (order confirmations, shipping notices).
• Improve our Site, products, logistics, and user experience.
• Prevent fraud, secure our Services, and comply with law.
• With consent, send promotions/newsletters (you can opt out anytime).

5. Legal Bases

We process data under one or more of: contract performance; our legitimate interests; your consent; and legal obligations.

6. Cookies & Similar Technologies

We use cookies to operate the Site, remember preferences, analyze traffic, and measure performance. You can manage cookies in your browser; blocking some cookies may affect functionality.

7. Sharing Your Data

• Service Providers: payment gateways, couriers, hosting, analytics, customer support—only as needed and under confidentiality.
• Business Transfers: in a merger, acquisition, or asset sale, your data may transfer as part of that transaction.
• Legal: where required to comply with law or protect rights, safety, and property.

8. International Transfers

Your data may be processed outside your country. Where required, we implement safeguards to protect your information.

9. Data Security

We use administrative, technical, and physical safeguards to protect data; however, no method of transmission or storage is 100% secure.

10. Data Retention

We retain personal data only as long as necessary for the purposes described, including legal, tax, accounting, and reporting requirements.

11. Your Rights

Subject to law, you may request access, correction, deletion, restriction, or withdrawal of consent. Contact: support@deexon.com or +8801779914346. We may need to verify your identity.

12. Children’s Privacy

Our Services are not directed to children, and we do not knowingly collect data from individuals under the legally applicable age.

13. Third-Party Links

Our Site may link to third-party sites or services. We are not responsible for their content or privacy practices.

14. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date above reflects the latest revision. Continued use means you accept the updated Policy.